Development Projects Coordinator - DCI Development, General Gifts

Requisition Number: #401211063

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Occupational Summary

The Assistant Director of DCI Annual Giving will execute an extensive direct mail and e-solicitation program, as well as assist in various donor relations activities, including stewardship and recognition of annual giving donors; all of which are components of the overall annual giving strategy for Duke Cancer Institute (DCI). Reporting to the Director, DCI Annual Giving, the Assistant Director is part of the Duke Cancer Institute Development team which partners with various units and departments within Duke Cancer Institute and Duke Health Development and Alumni Affairs.  

Work Performed
Direct Mail and e-Communications 
Assist in creating, developing, directing and organizing direct mail campaigns, collateral materials, and general DCI Communications with specific marketing themes and timelines in order to effectively solicit annual gifts from grateful patients, faculty/staff, and friends.
Responsible for implementing donor acquisition, renewal and stewardship programs through direct mail and e-communications in order to increase annual giving donors, dollars, and to support a robust pipeline of annual donors.
Assist with developing creative components for the program, including: writing and drafting of appeal letters, packaging, and create testing models to increase donors and dollars for the program. Responsible for logistical components of annual giving and ensure timeliness, accuracy and cost effectiveness of projects.
Responsible for tracking and analysis of all direct mail solicitation results to ensure the creation of an effective pipeline of annual donors, providing a steady flow of prospects, donors and volunteers to higher levels of gift giving.
Responsible for implementing and integrating a comprehensive online giving strategy with direct mail strategies for diverse donor audiences, which include: e-solicitations, e-newsletters and various other e-communications.
Aid in improving the donor and prospect profile in order to both implement new, and expand current, annual giving segmentation strategies.
Stewardship and Donor Recognition
Responsible for the implementation and support of DCI’s annual giving society: The Shingleton Society. This includes: coordination of 2 annual events, creating and distributing welcome materials and packets, and other support needs to ensure proper stewardship of giving society members.
Work with DCI Annual Giving Director, Development Associate, Major Gift Officers and central DHDAA Donor Relations team to implement successful stewardship and donor relations strategies for annual giving donors. This includes: the annual “Thank-a-thon,” end of year thank you video, and general communications and updates about the DCI.
Assist with developing recognition materials to integrate and sustain new grateful patient prospects and new DCI donors into the annual giving pipeline, including: recognition materials of loyal donors, first time donors and high capacity donors.
Program Administration & Support
Assist in executing communication and donor recognition aspects of the annual giving program to ensure that appropriate solicitation and stewardship strategies are implemented, and that fundraising goals and revenue targets are achieved.
Assist in executing a comprehensive direct-marketing calendar for the program that includes: detailed acquisition and renewal strategies, stewardship, cultivation, and donor recognition activities and opportunities to increase leadership giving within the program.
Assist in analyzing benchmarking reports for internal tracking and future planning purposes for various annual programs and activities.

Other related duties as assigned. 
The above statements describe the general nature and level of work being performed. This is not intended to be an exhaustive list of all responsibilities and duties required.  Employees may be directed to perform job-related tasks other than those specifically presented in this description.

The intent of this job description is to be representative of the level and the types of duties and responsibilities that will be required of this position and shall not be construed as a declaration of the total specific duties and responsibilities.  
Minimum Qualifications

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status. ******************************************************* Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.


Work requires communications, analytical and organizational skills generally acquired through completion of a Bachelor's degree program.


Work requires ability to design, plan and coordinate fund raising activities and special events generally acquired through two years experience. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE
•    Strong data analysis, planning and research skills with the ability to monitor and translate results into performance targets and objectives.
•    Successful fundraising or related experience, particularly with direct mail and web-based fundraising products and programs.
•    Skill in communicating persuasively, both orally and in writing, with different external constituencies.
•    Ability to analyze, evaluate multiple solutions and solve complex problems using well developed critical & analytical thinking skills.  
•    Excellent time management skills needed to prioritize among many competing priorities.  
•    Attention to detail needed to operate accurately and effectively in the regulatory environment.
•    Demonstrated ability to work collaboratively with a wide variety of internal and external constituents.
•    Ability to adhere to deadlines while managing multiple projects simultaneously.
•    Strong computer skills including all Microsoft Office programs, fund-raising databases and marketing automation tools.
•    Project management experience preferred.   
•    Ability to be flexible in working independently as well as collaboratively with faculty and staff to achieve defined goals.